Privacy Policy

Effective Date: Jan 1, 2026

At VelvetLuxe Cosmetics Private Limited, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

Personal Information

Full Name
Email Address
Phone Number
Shipping & Billing Address
Payment Details (processed securely through third-party payment gateways)

Non-Personal Information

IP Address
Browser Type
Device Information
Website Usage Data
Cookies and Tracking Information

2. How We Use Your Information

Your information may be used for:

Processing and delivering orders
Providing customer support
Sending order updates and notifications
Improving our products and website experience
Marketing and promotional communication (only with consent)
Fraud prevention and security purposes

3. Sharing of Information

We do not sell or rent your personal information to third parties.

However, we may share information with:

Payment gateway providers
Shipping and logistics partners
Technical and website service providers
Government or legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

Despite our efforts, no online transmission or storage system can be guaranteed to be 100% secure.

5. Cookies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services.

You may disable cookies through your browser settings, though some website features may not function properly.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

7. Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Delete your personal data
Opt-out of promotional communications

To make such requests, please contact us using the details below.

8. Changes to This Privacy Policy

VelvetLuxe Cosmetics Private Limited reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

VelvetLuxe Cosmetics Private Limited
596 L 3/1/002 Amar Vihar Colony
Behind Prathmik Vidyalaya, Lalabagh Kakori
Lucknow, Uttar Pradesh – 226101

Phone: +91-988-911-2134
Email: Connect@vlprofessionals.com